Job Functions and Responsibilities include but are not limited to:

Must have solid background in OSHA regulations, emergency planning and response efforts and be in compliance with all legal, state and federal safety requirements
Implements action plans to monitor and control risk.
Establish crisis management team and contingency planning.
Must serve as primary safety/security information resource to hotel staff
Must continuously communicate updated safety/security procedures to staff
Must lead Security team by example
Responsible for all training areas of safety and security and work hand in hand with Human Resources and all other Departments when training is required
Be an active member of Safety Committee
Administration of team’s payroll through UKG (Ultipro)
Conduct investigations and compile reports in a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Develop and maintain a monthly checklist for all CCTV equipment, alarmed doors to ensure that they are fully functional.
Oversees first aid program for guests and employees
Oversees the guest claims process and protects company assets by closely monitoring the General Liability and maintaining all proper documentation for corporate office as required
Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel
Maintain staff schedule within the budget guidelines
Must train/re-train all Security Officers and entire staff in all emergency procedures as needed
Monitor staff activity and coach subordinate performance with documentation when appropriate
Must be a team player with management peers
Ability to understand Guests’ service needs.
Ability to be well organized, maintain concentration, prioritize and complete all work assigned.
Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations. Also have the ability to de-escalate situations.
Ability to conduct fire drills and earthquake drills/evacuations on a quarterly basis for compliance
Ability to work cohesively with co-workers
Ability to plan, prioritize and organize work.
Must be available 24 hours a day in case of an emergency

Salary $75-81K DOE

Competitive medical benefit plan to include medical/dental/vision, 401K with ER match up to 4%, Life Insurance plus many supplemental buy up options!

VAC/SICK/HOLIDAY plus amazing hotel travel discounts!

The Hilton Woodland Hills/Los Angeles is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to maribelp@hiltonwh.com or call 818-595-1000/Human Resources to let us know the nature of your request.

You are using an unsupported browser.